Client Experience Rating
REALTOR® Rating Criteria
Clients will be asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This rating model will allow a REALTOR®’s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.
- (Explained process clearly, ensured paperwork was correct, use of technology, negotiation skills, attention to detail, represented and protected my interests)
- (Knowledgeable of market, neighborhood and community)
- (Kept me updated, responded timely, communicated based on my preference)
- (Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this Realtor® to a friend or colleague.)