REALTOR® Rating Criteria

Clients will be asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This rating model will allow a REALTOR®’s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

View Sample Agent Rating Report.


  • (Explained process clearly, ensured paperwork was correct, use of technology, negotiation skills, attention to detail, represented and protected my interests)

Market Knowledge

  • (Knowledgeable of market, neighborhood and community)


  • (Kept me updated, responded timely, communicated based on my preference)

My Experience

  • (Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this Realtor® to a friend or colleague.)