What You Need to Know
As a result of the NAR settlement of the various class action lawsuits across the country, the HAR MLS is required to implement some rule changes, including the following:
-A written agreement, such as a Residential Buyer’s Representation Agreement, must be signed before you conduct a showing, in person or virtually, of a property that is for sale. (There are specific items that must be included in the agreement, which is why we are recommending you use an updated Buyer’s Rep Agreement.) (see Written Agreements FAQs)
– Any offer of compensation to the Buyer’s Agent must be communicated outside the MLS. (We will be required to remove all Compensation fields in the MLS and cannot allow any offers to be made in any other way using the MLS or any platform we operate.) All compensation fields were removed from the HAR MLS on August 16. (see Offers of Compensation FAQs)
– We have added a new field to the MLS to communicate the possibility of the seller making a contribution or concession toward buyer expenses, but the contribution may not be conditioned on paying broker fees. It is up to the buyer to determine how the contribution is applied. (see New MLS Field – Seller May Contribute to Buyer Expenses Up To: $_________ FAQs)
To read more of our most recent update, you may click HERE to read the complete email.
Frequently Asked Questions
Written Agreements
Q: Who will be responsible for enforcing the written agreements and ensuring all parties follow this new practice change?
Q: Will open houses be considered the first showing for unrepresented buyers and therefore require a signed Buyer Representation Agreement?
Q: Can a listing agent show their listing without a Buyer Representation Agreement?
Q: Are renters required to sign a Buyer/Tenant Representation Agreement before touring a rental property?
Q: Does the requirement to use a written agreement before showings apply to commercial transactions?
Q: What does it mean to tour a home?
Q: Does the requirement for a written agreement with buyers mean that MLS participants and buyers must enter into a written agency agreement?
Q: If an MLS participant hosts an open house or provides access to a property, on behalf of the seller only, to an unrepresented buyer, will they be required to enter into a written agreement with those buyers touring the home?
Q: Are written buyer agreements required when listing agents talk with a buyer on behalf of a seller only or as subagents of the seller?
Q: Are written buyer agreements required in a dual agency scenario, when a single agent works both for the seller and for the buyer?
Q: Is a written agreement needed for new construction?
Q: Are written buyer agreements required in a designated agency scenario, when a single broker works both for the seller and for the buyer, and designates an agent to represent the buyer?
Q: Should active buyer agreements entered into before the MLS policy change be amended to make sure any compensation is not open-ended and is objectively ascertainable?
Q: Should active listing or buyer agreements entered into before the MLS policy change be amended to include a conspicuous disclosure that compensation is not set by law and is fully negotiable?
Q: Can buyers and buyer brokers rely on an offer of compensation that was on the MLS prior to the effective date of the MLS policy changes?
Q: Is a written agreement needed for each house or one agreement for each client?
A: It depends on what is contained in that agreement, but you should only need one per client, unless you have listed specific addresses that the agreement would cover.
Q: Will listing agreements be shared with buyer’s agents and vice versa?
A: This is not needed under the terms of the settlement.
Q: Is a Buyer Representation Agreement enforceable?
Offers of Compensation
Q: Are commissions still negotiable?
Q: Can offers of compensation be conveyed through channels other than the MLS?
Q: Can offers of compensation be displayed in ShowingSmart?
Q: Can the commission information be put in the agent notes/remarks?
Q: Can agents put a note in Agent Remarks directing agents to a website that will display the compensation for that particular listing?
Q: Can I add an attachment explaining compensation in the agent attachments section?
Q: Can offers of compensation be displayed on an attachment with offer instructions?
Q: Can we add a field in the MLS that asks agents to enter how much the seller paid the buyer’s agent after the transaction closes?
Q: How will buyer brokers get paid now?
A: The types of compensation available for buyer brokers would continue to take multiple forms, depending on broker-consumer negotiations, including but not limited to:
-Fixed-fee commission paid directly by consumers
-Concession from the seller
-Portion of the listing broker’s compensation
Q: Does Standard of Practice 16-16 prohibit the negotiation of buyer broker compensation in a buyer’s purchase offer?
A: No. A buyer can always ask their buyer broker to make it a term of an offer to purchase that the seller pay certain compensation to the buyer broker.
Standard of Practice 16-16 prohibits a REALTOR® from attempting to modify the terms of a listing agreement through the terms of an offer because the listing agreement is a contractual matter between the seller and the listing broker. However, the seller and the listing broker may independently choose to amend the listing agreement or take any other action they deem appropriate based on the seller’s negotiations with the buyer. Standard of Practice 16-16 also prohibits a REALTOR® from delaying or withholding delivery of a buyer’s offer while attempting to negotiate a buyer broker compensation.
Q: What should listing brokers advise their clients about the prohibition of offers of compensation on an MLS?
Q: Can a buyer request the listing broker to pay compensation to the buyer broker?
Q: Can a broker display offers of compensation on their brokerage website?
Q: Can bonuses to agents be communicated in the MLS?
Q: Can buyers and buyer brokers rely on an offer of compensation that was on the MLS prior to the effective date of the MLS policy changes?
A: If the sales contract is signed before August 17th, the buyer broker should be able to rely upon the offer of compensation even if closing occurs after the date of the policy change. But if the sales contract is not signed before August 17th the offer on the MLS will not be valid and buyers and buyer brokers may wish to protect themselves in writing with the listing broker or seller through a broker commission agreement or by including the offer of compensation in the sales contract.
Q: Will there be a field that shows if compensation was offered after a deal closes?
A: No, there will not as there never has been a field for that in the MLS. There will still be a fields to show repairs paid and closing costs paid by Seller. We will be monitoring this situation as it evolves and consider changes as issues arise.
Q: Will agents be able to view archived compensation information?
A: All mentions of compensation, either current offers or those from closed transactions, have been removed from the MLS as of August 16, 2024.
New MLS Field – Seller May Contribute to Buyer Expenses Up To: $________
Q: What can be included in the field?
A: Any dollar amount the Seller wants to indicate they may be willing to contribute toward Buyer expenses.
Q: Is the amount in the field binding?
A: No. The amount is an indication of the willingness of the Seller to offer something toward the Buyer expenses. Any amount would need to be negotiated as part of the final contract.
Q: What can the contribution be used for?
A: The Buyer has the sole discretion of how any contribution toward their expenses would be used. They may use it for repairs, closing costs, interest rate buy down, etc.
Q: Are we allowed to enter a seller contribution to buyer expenses in the MLS?
A: Yes. The NAR settlement specifically allows for seller concessions to be offered to the Buyer as long as they are not conditioned on paying broker fees. The Buyer has the sole discretion of how any contribution toward their expenses would be used.
Q: What forms do I need the seller to sign before entering a potential contribution amount?
A: You will need to have the Note under Section 5 in the TR listing agreement (TR Form 1101) checked and TR Form 1412 – Seller’s Authorization to Release and Advertise Certain Information indicating the $ amount, signed by the seller.
Q: What if my seller may be interested in offering a contribution but does not want to enter an amount?
A: In Matrix you can use the existing choice in the “Financing Considered” field called “Seller to Contribute to Buyers Closing Costs”. This field is also displayed to consumers on HAR.com.
Q: Will I be able to list which buyer expenses toward which the Seller is offering to contribute?
A: No. The field will only allow a dollar figure to be entered. The use of any contribution that is included in the final contract would be determined at the Buyer’s discretion.
Q: Is my seller obligated to enter an amount in this field?
A: No, this is an optional field and completely up to the seller.
Q: Will the field be searchable/sortable/exportable?
A: No.
Q: Will the field be displayed on HAR.com?
A: Yes. The dollar amount entered will be displayed near the top of every HAR.com listing that has something entered into the field.
Q: Will the field be visible to agents and consumers?
A: Yes. The field will be seen by agents and consumers alike.
Q: Can I enter anything except a dollar amount in the field?
A: No.
Q: When will the Seller Contribution field be available?
A: The field was added to Matrix on July 9, 2024.
Q: Can information about concessions to buyers be included in the agent remarks?
A: In addition to the newly-added field “Seller May Contribute to Buyer Expenses Up To $___” that allows you to express a fixed dollar amount that is highlighted on HAR.com, you will be able to write about concessions to buyers in the agent remarks so long as you do not make any reference to compensation or commission to the cooperating brokerage.
Practice Changes
Q: How does the NAR settlement impact HAR members/MLS subscribers?
Q: When do the rule changes take effect?
Q: Do I have to be a member of NAR?
Q: Will this settlement impact my dues?
Q: Will the policy changes impact any of the current forms being used?
Financing
Q: How will this impact VA loans since they do not allow the buyer to pay commissions?
Q: Does the settlement change access to mortgages for buyers?
Q: Can real estate commissions be financed?
Other
Q: How does this settlement impact home buyers and sellers?
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-MLS participants working on behalf of buyers would be required to enter into written agreements with their buyers before touring a home. These agreements can help consumers understand exactly what services and value will be provided, and for how much.
Q: How does the settlement impact agents when handling rental properties?
Q: Will the settlement change anything about how commercial real estate is practiced?
Q: Will the policy changes impact existing listings or homes already under contract?
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-MLS participants working on behalf of buyers would be required to enter into written agreements with their buyers before touring a home. These agreements can help consumers understand exactly what services and value will be provided, and for how much.
Q: Does the settlement change the MLS rules for off market sales or pocket listings?
Q: How does the settlement impact intermediary?
A: Intermediary may be a practice that becomes more popular for a listing agent confronted with an unrepresented buyer who might accept the intermediary relationship for the one property transaction.
Q: Will HAR offer training/classes about the policy changes?
Q: How does the DOJ investigation impact the proposed settlement?
Q: Where can I find more information about the NAR settlement?
Q: Where can I find information about the NAR settlement in Spanish?
Last updated August 19, 2024
Professional Development Resources
Legal Updates from HAR
We have shared all of the information that we can provide, as soon as we could provide it, in the following emails:
October 16, 2023 | Update on NAR Lawsuit
October 31, 2023 | Update on Buyer Agent Commissions Lawsuit
December 15, 2023 | Second Texas Commissions Lawsuit Filed
January 11, 2024 | Legal Update from HAR
February 2, 2024 | Insights from HAR President & CEO Bob Hale
March 15, 2024 | Important Lawsuit Update
June 20, 2024 | Important Update from HAR MLS
August 6, 2024 | Important Update from HAR MLS
August 12, 2024 | HAR Proactively Educating Consumers on Upcoming Rule Changes
August 12, 2024 | HAR MLS Fines Update
August 16, 2024 | Important Update from HAR MLS
NAR Consumer Guides
Listing Agreements | Download PDF
Seller Concessions | Download PDF
Why Am I Being Asked to Sign a Written Buyer Agreement? | Download PDF
Open Houses and Written Agreements | Download PDF
REALTORS’® Duty to Put Client Interests Above Their Own | Download PDF
What Veterans Need to Know About Buying a Home | Download PDF
Offers of Compensation | Download PDF
Negotiating Written Buyer Agreements | Download PDF
10 Questions to Ask a Buyer’s Agent | Download PDF
Dos & Don’t When Working With Buyers | Download PDF
Dos & Don’t When Working With Sellers | Download PDF
Resources
National Association of REALTORS®
The following information has been provided by NAR and does not necessarily reflect the views or legal positions of HAR or HRIS (MLS).
Find the latest information about the proposed settlement on NAR’s website HERE.
Texas REALTORS®
The following information has been provided by TR and does not necessarily reflect the views or legal positions of HAR or HRIS (MLS).
Access information about compensation and the settlement on the Texas REALTORS® website HERE.